RFC Request Form (Return For Credit)
Please fill out the following form as completely as possible. The more information we have, the quicker we can process your return authorization. It is especially important for us to understand the reason for return and to have the serial number of each unit to be returned.
Requests will be approved if they follow the guidelines set forth in our Return Policy. For your convenience a copy of it is here: Pro-face Return Policy. If your return does not conform to the policy, your request may not be approved or you may be charged a restocking fee.
After inspection, if your material does not conform to our policy, additional fees may apply or material will be returned.
You must enter the Product Model Number(s) and Serial Numbers(s), along with Reason For Return for each part number that you require on your RFC.
What is your preferred method of response?
The agreed upon credit will be issued, after inspection and verification by Pro-face that all products are in their original/new condition. Product(s) missing parts and/or damaged will void the RFC and no credit will be issued. Documentation kits, cables and all other miscellaneous and loose items sent with your initial shipment are all part of the product you purchased and must be returned with the listed items.
*Yes, I accept these Terms.
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