FAQs PS5000 Series FAQ's

Q - What options are available for the PS5000 series?

Available build-to-order options and configurations for the PS5000 series can be found using the PS5000 IPC Configurator. Accessories and maintenance items are listed on the PS5000 Options page.

Q - Is there an API Library for the PS5000 series?

An API Library for the PS5000 series is available. Please use it for application development. Reference: Software API Library for PS5000 Series

Q - What's the difference between the standalone agent and the system monitor pre-installed in PE4000B/PS5000 Series IPCs?

'System Monitor' and 'Standalone Agent' are pre-installed in the PE4000B/PS5000 Series as software to monitor these IPC's.

The difference between them is as follows;

Software Name Monitoring Target
System Monitor Monitors PE4000B/PS5000 on the network.
(Unable to monitor itself.)
Standalone Agent Monitors itself.


Q - Can I use a commercially available CFast card with the SP5000, PS4000, PE4000B or PS5000 series?

CFast standard-compliant cards can be used, however, we don't guarantee operation of all commercially available CFast cards for the SP5000, PS4000, PE4000B or PS5000 series. Please test the commercial CFast card you intend to use before depending on it for daily operations.

We do guarantee the CFast cards supplied by Pro-face (p/n PFXZPECFA162).

Q - What is the PS5000 series NVRAM card?

It is non-volatitle memory and can be used as a RAM disk drive. Use when environmental resistance is necessary.

Q - How do I install the NVRAM Disk Driver?

1. Prepare the PFNVRAM Disk driver ( Proface NVRAMDisk.exe ).

2. Execute the installer.

3. Enter the required information and select 'Install'.

4. After the installation completes, Select 'Finish'.

5. Restart.

Q - How to set up the NVRAM in the PS5000 series.

Initialize the Media and the Driver.

1. Format the NVRAM by right-clicking on the drive.

2. Open Device Manager
    Right-click on the NVRAM Disk Device.

3. Open the 'Properties' window for the NVRAM Disk, Click 'Clear data' in the 'Settings' tab.

4. Restart

Q - Is WinGP installed on the PS5000 series?

The PS5000 series can be ordered with WinGP pre-installed or it can be installed after purchase.

If you wish to install WinGP, the latest WinGP installer is included with GP-Pro EX. This limited edition can be used to install WinGP. You will need to purchase a license to unlock the full functionality of the software (p/n EX-WINGP-PROFACE-IPC).

Q - How do I monitor a PLC on a PC running WinGP?

You can monitor a device by installing the Pass-Through function on a PC running WinGP. You can maintain a device on one PC by checking both the display unit and a ladder application at one time.

* For installation and setup information on the Pass-Through function, see Pass-Through Function Guide.
* To use the Pass-Through function with WinGP, transfer a device driver supporting the Pass-Through function to WinGP. For the information on supporting device drivers and the environment, see Pass-Through Function.


Setup Procedure

To activate WinGP, GP-Pro EX Pass-Through Configuration Tool, and a ladder tool at the same time on a PC, we recommend you use a loopback address ( This section explains how to set it up.


Start up WinGP and Pass-Through Configuration Tool. Click [ADD (A)] on the [GP-Pro EX Pass-Through Configuration Tool] dialog box.



The [Add] dialog box will open and show the list of connectable devices. Click the [Add (A)] button.



The [Add GP] dialog box will appear. Specify the loopback address "".



"" will be added in the list. Select the device to connect and click [OK].

* If "" is not added in the list and a message "GP that corresponded to Pass-Through was not found" is displayed, WinGP or the transferred driver may not support the Pass-Through function. For the supporting device drivers, see Pass-Through Function.


Setup is completed.