Technical Resources
Home
Products
eCatalog
eBrochure
Software Guide
Current Products
Product Modifications
Recently Discontinued
Legacy Products
Downloads
Manuals
Application Notes
Samples
Device Connection Samples
Demo Projects
Updates/Drivers
Product Images
Product Drawings
Certifications
Resources
FAQ's
Knowledgebase
Resource Search
Instructor-Led Training
On-Line Learning Center
"How to" Videos
Migration Center
Connectible Devices
Optional Accessories
Support Inquiry
Repairs
Warranties
Pro-face Return Policy
RMA Request Form
RMA Status Inquiry
Global Services
Buy
Find a Distributor
Outlet Store
Distributor Store
Price Request
Product Availability
Literature & Promos
FAQ
I can not open the screen.
Error Description
*
The screen can not be opened.
Check
*
Has the screen creation software, GP-Pro EX started?
Software has not started
->
Go to Solution 1.
Only software has started
->
Go to Solution 2.
Not only software but also the project file have started
->
Go to Solution 3.
Solution
Solution
1
Start up GP-Pro EX from the start menu on the Windows desktop.
Software started
->
Go to Solution 2.
Software does not start
->
Uninstall GP-Pro EX that has been installed once, and install it again.
Solution 2
Open the screen data (the project file) that you would like to open.
The project file opened
->
Go to Solution 3.
The file does not open
->
Please contact our sales office in your country or region after checking the displayed error message and confirm whether or not another PRX file can be opened.
Click here to find your local support center.
Solution 3
Can all screens be opened?
All screens can not open
->
Please contact our sales office in your country or region after checking
whether or not the error messages of each screen are same.
Click here to find your local support center.
Some screens can not opened
->
Go to Solution 4.
Solution 4
What screens are not opened?
-> Please contact
our sales office in your country or region after checking
what screen do not open.
Click here to find your local support center.
Contact Us
|
Tech Support
|
Customer Care
|
Repairs
|
Privacy Policy
|
Terms of Use
|
Prop 65
Copyright (c) 1996-2019 Schneider Electric Japan Holdings Ltd. All Rights Reserved.