T.3.2 Different part of the display responds
when touched (switch), or responds by itself - When Using the
Display Unit
Does this phenomenon occur with all
switches?
Cause
If the switches do not respond properly even after the
self-diagnosis in offline mode, the GP unit may be faulty.
Solution
When all switches do not respond
properly
When the same phenomenon occurs with all
switches, try the solution in the next section "Can you enter
offline mode?"
When only specific switches do not
respond properly
Select the [Check Touch Panel] option and check
that the touched area lights up properly. For the checking
procedure, see the following. M.8.1 Touch
Panel Check
Check the settings and address of the problematic
switches. If the phenomenon continues after the check, the display
unit may be faulty. Please contact the Pro-face customer care
center. T.11.2 Telephone
Contact
Can you enter offline mode?
Cause
If the switches do not respond properly even after the
self-diagnosis in offline mode, the display unit may be faulty.
Solution
When you can enter offline mode
Conduct the self-diagnosis of the display
unit in offline mode to determine whether the problem is in the
display unit or not.
Correct an analog touch panel. (Setup calibration)
For the setting procedure, see the following. M.8.2 Calibration
Touch Panel
Select the [Check Touch Panel] option and check
that the touched area lights up properly. For the checking
procedure, see the following. M.8.1 Touch
Panel Check
If the problem continues after steps (1) and (2),
the display unit may be faulty. Please contact the Pro-face
customer care center. T.11.2 Telephone
Contact
When you cannot enter offline mode
When the display unit cannot enter offline
mode, try the following measures.
The system menu
used to enter offline mode may be set not to be displayed. If the
system menu does not appear, select [Menu and Error Settings] in
[Display Unit] with GP-Pro EX and set the option for [Show System
Menu] to show the system menu, and then transfer the project file
again. 5.3.2.3
Display Unit [Display] - Menu and Error Settings
If the display unit can enter offline mode after the project file
is transferred, follow the steps described in When you can enter offline mode, above.
When the user memory is initialized, all
data other than the system data (OS, runtime, and driver) and the
clock setting data is erased. Be sure to back up the data before
starting the initialization.
(1) If the display unit cannot enter offline mode
even after step (1), the display unit may be faulty. Please contact
the Pro-face customer care center. T.11.2 Telephone
Contact
