T.2.10.1 Has the Windows
Explorer settings changed?
Cause
Internet Explorer cannot be started because the [Folder Options]
settings for Windows Explorer may have changed. For this reason,
manuals, contents, and our website that require Internet Explorer
also cannot be started.
Solution
Check if the path of your browser is entered correctly in
[Application used to perform action] in [Folder Options] of Windows
Explorer using the following procedure:
-
Start Windows Explorer and click [Folder Options]
from the [Tools] menu.
-
When the following [Folder Options] dialog box
appears, select [URL:HyperText Transfer Protocol] from [File Types]
and click [Advanced].
-
When the [Edit File Type] dialog box appears, set
[Actions] to [Open] and click [Edit].
-
When the [Editing action for type] dialog box
opens, make sure that the browser installation destination is
displayed in [Application used to perform action] and that the
browser installation file is actually in this location.
-
If the existence of the browser cannot be
confirmed, take the following actions as required:
-
Browser is not installed
Install Internet Explorer Version 6.0 or later.
-
If a browser is installed but is not set in
[Application used to perform action]
Define the location of the browser in the [Application used to
perform action].
-
If a browser is installed but there is no "open"
action in [Edit File Type]
Click [New] in [Edit File Type], set open in [Actions], and then
set the path of the browser in [Application used to perform
action].
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