T.2.4.8 Does the
self-diagnosis of the Display regarding the Ethernet interface
indicate an OK result?
Cause
If there is a problem with the Ethernet connection port, the
connection fails.
Solution
Conduct the self-diagnosis of the display unit to check the
Ethernet interface. For the procedure to enter offline mode, see
the following section. M.1.2 Entering
Offline Mode
Enter offline mode and touch [Maintenance Menu] in
the item change over buttons.
When the [Maintenance Menu] screen opens, touch
[Check COM1/COM2/LAN].
When [Check COM1/COM2/LAN] opens, touch [LAN].
When the confirmation message appears, touch
[Start].
When [OK] is displayed as a result of the
check, exit from all security software and memory-resident software
on the PC and try transferring the project file again.
[NG] indicates the
display unit may be faulty. Please contact the Pro-face customer
care center. T.11.2 Telephone
Contact
When self-diagnosing the Ethernet interface,
operate with the network cable detached. By operating with the
network cable connected, even in cases where even if there are no
irregularities with the display unit, the result may be NG.