T.2.3.8 Unable to recognize the driver for the USB Data
Transfer Cable
Cause
The driver may have been deleted.
If GP-Pro EX version 2.22 or earlier and GP-Pro EX version 2.50
or later are installed, and then you uninstall GP-Pro EX version
2.22 or earlier, the USB data transfer cable driver will not be
recognized any more.
Solution
The solution to this issue is different depending on the GP-Pro
EX version.
From the Windows [Control Panel] select [Add
or Remove Programs] and repair GP-Pro EX version 2.50 (or if only
the Transfer Tool is installed, repair that). Re-connect the USB
data transfer cable.
-
Versions 2.22 or earlier and 2.60 or
later
From the [Control Panel], select [Add/Remove
Programs] and remove the [USB Data Transfer Driver]. Reconnect the
data transfer cable.
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