Checklist: |
|
| 1. |
Is the unit displaying a communication error? |
-> If so, go to Communication Issues |
| 2. |
If all switches do not work: |
-> Go to Solution 1 |
| 3. |
If only special switches do not work: |
-> Go to Solution 2 |
|
Cause/Solution |
|
Solution 1
Execute a Self Diagnosis. First, Go to 3.[Self Diagnosis] in the GP Offline menu
-> 3.[Touch Panel]. Touch the area where the touch isn't working and see if the screen inverts to white in that area.
|
|
If it doesn't invert to white Self Diagnosis is not possible. |
-> A |
| If it inverts to white Self Diagnosis is OK. |
-> B |
|
|
| A |
The machine might be broken. Contact Service Repair Center |
| B |
When you touch a screen, does it beep?
|
No Beep |
-> B-1 |
| Beep |
-> B-2 |
|
B-1 |
The Interlock Feature might be set in the switch. Check the switch settings.
Also, check to make sure the switch is larger than 20 x 20 dots. Switches smaller than 20 x 20 don't accept touch. |
| B-2 |
Switch is functioning. Check the address settings. Confirm that the address isn't inadvertantly
turned ON/OFF via the PLC ladder. |
|
|
|
Solution 2
Check the following:
|
|
A switch placed in the same position on another base screen works. |
-> A |
| A switch placed in the same position on another base screen doesn't work either. |
-> B |
|
|
| A |
Does the unit beep when the screen is touched?
|
No Beep |
-> A-1 |
| Beep |
-> A-2 |
|
A-1 |
The Interlock Feature might be set in the switch. Check the switch settings.
Also, check to make sure the switch is larger than 20 x 20 dots. Switches smaller than 20 x 20 don't accept touch. |
| A-2 |
Switch function works. Check the address settings.
Confirm that the address isn't turned ON/OFF via the ladder of your PLC. |
|
| B |
Execute a Self Diagnosis. First, Go to 3.[Self Diagnosis] in the GP Offline menu
-> 3.[Touch Panel]. Touch the area where the touch isn't working and see if the screen inverts to white in that area.
|
If it doesn't invert to white, Self Diagnosis is not possible. |
-> B-1 |
| If it inverts to white, Self Diagnosis is OK. |
-> B-2 |
|
B-1 |
The machine might be broken. Contact Service Repair Center. |
| B-2 |
Does the screen Beep when touched?
|
No Beep |
-> B-2-1 |
| Beep |
-> B-2-2 |
|
B-2-1 |
The Interlock Feature might be set in the switch. Check the switch settings.
Also, check to make sure the switch is larger than 20 x 20 dots. Switches smaller than 20 x 20 don't accept touch. |
| B-2-2 |
Switch is functioning. Check the address settings. Confirm that the address isn't inadvertantly
turned ON/OFF via the PLC ladder. |
|
|
|
|