Please check the following items before submitting a Return Material Authorization request. These items are commonly asked issues that mislead you to think you have a hardware problem.
Operator Interfaces (AGP3000 Series)
	The screen display is dark
	Field replaceable backlights
	How to enter off-line mode
	Screen protection sheets
	Optional accessories and maintenance parts
	How to adjust the brightness of the AGP3000
	How to calibrate the touchscreen
	Problems with a USB download
	Transferring projects with a CF card or USB storage media
	Transfer errors
	The green LED on the front of the display is flashing
	The red LED on the front of the display is flashing
Operator Interfaces (GP2000 Series)
	How to recover from an aborted download
	How to recover from an aborted download using the PC transfer tool
	How to recover from an aborted download using a CF card
	LCD display issues
	The buzzer beeps continously
	The touchscreen does not work
	The GP's screen becomes dark
	How to adjust brightness and contrast
Xycom Brand IPC's
	Operating system recovery guides
	4600/4700/1546/1547 RAID recovery guide
Xycom Brand Flat Panel Monitors
	What is the correct touchscreen driver for my Xycom monitor?
Pro-face Brand Flat Panel Monitors
	What is the correct touchscreen driver for my Pro-face monitor?