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otasuke FAQ
 
  FAQ
 
GP-Pro EX
 
For New GP Users
  Can I program a GP2000/GLC2000/ST400 or older hardware with GP-Pro EX?
  What do I need to create projects using the AGP3000 series HMI's?
  GP-Pro EX Licensing
  Operating enviroment for GP-Pro EX and other software used with the AGP/AST/LT3000 Series HMI's.
  How do I create logic programs?
  Are screen creation data and logic program data saved in different files?
  What are the differences between the LT3000 Series and the AGP3000 Series (Control Class)?
  Required Operating Systems for Each Software Application
  Compliance with Windows Vista
 
CF Memory Loader
  Screen Data Transfer from CF Card failed.
  Can I Transfer the Project from a CF Card to the AGP?
  Can I use any CF Card on the market?
 
Video Module Unit
  Is it possible to capture video from a Video Camera and save it as a still image?
  Is it Possible to Display the Video from the AGP Touch Panel Screen on a Second Display?
  When using the VM Unit, how many video images can be displayed at the same time?
  Is it possible to display the video from a PC on the AGP?
  What are the Different Video Capabilities When Using the VM Unit vs. the Movie Play Function?
  What is the Framerate When Using Video Cameras with the VM Unit?
  How to Display a Video Camera's Image
  When displaying a video image, part of the image is missing.
  I am Trying to Display the Image from a Video Camera in My AGP, but the Image is not Displayed.
 
Editor
  The fixing pin cannot be canceled.
  What is the maximum number of parts that can be placed on one screen?
  How do I change the Screen Number and the Screen Comments (Title)?
  How do I reduce the size of the icons in the operation state bar?
  How do I convert the resolution of the screen when changing model types?
  I cannot enlarge/reduce the screen even by using the [Convert Resolution] function.
  How do I search/replace parts addresses, labels, or comments?
  I want to confirm the states of parts on the base screen at one time.
  How do I show the part IDs and addresses placed on the screen?
 I want to display numbers on a Data Display graphically.
 I want to specify the path of the folder to be displayed when the File Manager starts up.
 I want to change addresses of selected parts at once.
 How can I check the Parts Picture ID (the number for the part shape)?
 I want to place a part quickly by selecting from many of parts in the GP-Pro EX's parts library.
 I want to place switches and lamps at even intervals.
 I want to export/import the Text screen.
 The result is not displayed after error check.
 I want to copy text screens from another project without overwriting data in the copy-to project.
 Can I convert texts registered as direct texts in a project file into the text table?
 "A message ""In the generation, fonts were substituted for image fonts set up with unavailable fonts"" appears after converting with the Text Table Converter."
 
Simulation
  I want to check the display operation on the PC before downloading it to the HMI.
  What features are not supported in simulation?
 
Device Monitor
  How do I monitor the values of device addresses?
  Which models support the device monitor?
  Which device or PLC can I use with the device monitor?
 
Ladder Monitor
  Which models support the ladder monitor?
  Versions of Connection Devices and Programming Tools that are available for Ladder Monitor
  I want to monitor the PLC ladder on the GP screen!
  What is the Ladder Monitor?
  Is there any functional differences from the ladder monitor of GP-PRO/PBIII?
 
Error
  I can not open the screen.
  I can not save the screen on the editor.
  I can not save the project file.
  I can not input the address.
  The error message [Cannot set due to setting range limitation.] is displayed when creating a new screen.
  The error message [The no. of addresses exceeds the limit.] is displayed.
  The error message [ The no. of parts of Base Screen [1:Untitled] exceeds the limit.] is displayed.
  "In the Offline screen, [The settings of the IP Address and the Subnet Mask are incorrect.] error is displayed."
  The GP unit displays an error message [There are features unsupported by this model. Please check the settings then transfer the project again.]
 
Alarm
  How do I edit alarm data in an Excel file?
  How do I copy alarm tables from one project into another project?
  Can I store alarm messages in a CF card or a USB memory device?
 I want to register more than 2048 alarms messages. (Alarm Expansion)
 Which models support Alarm Expansion?
 I want to monitor one message in more than two devices.
 I want to switch between two or more blocks on one Alarm part.
 I want to set polling cycle times for each block of alarm messages.
 Is it possible to display an alarm message in more than 2 lines?
 "How many lines and characters can I enter per an alarm message when I set ""Multiple Line Display"" on the Alarm part settings? "
 "How many alarms can I display on one Alarm part when I set ""multiple Line Display"" on the Alarm part settings? "
 Can I specify the number of message lines to each message of an Alarm part?
 Does the number of alarm histories that can be saved vary if I set the Multiple Line Display feature?
 Can I use the multilanguage feature of the Text Table when I specify the Multiple Line Display?
 Alarm messages are not displayed in multiple lines when printing or outputting to the CSV file.
 The CSV Display doesn't properly show the CSV file with the Alarm Message Multiple Line Display feature set.
 Is it possible to display a unit name in multiple lines?
 Restrictions on Alarm Message Multiple Line Display
 
Graphs
  Displaying a line on the historical trend graph
  Can I show and hide line charts (channels) that are displayed on the Historical Trend Graph?
  Can I show auxiliary lines on the Historical Trend Graph?
  Can I scale the Historical Trend Graph?
  Can I change the time cycle of the Historical Trend Graph?
  Can I place nomalized data on a graph and compare it with actual data?
 
Compatibility
  The error message [The selected Device/PLC is unavailable for conversion. Change the Device/PLC before conversion.] is displayed.
  The error message [Cannot read the source Device/PLC file.] is displayed.
  The error message [The selected model is unavailable for conversion. Change the model.] is displayed.
  The error message [Cannot read the model information file.] is displayed.
  How can I convert projects created in GP-Pro for DOS (10 Series, 30 Series, etc) into AGP3000 Series projects?
 
GP3000 Monochrome
 How to display the AGP-3500T/AST-3501C screens in monochrome like the GP477R.
 
System Setting Window
  A Device/PLC driver cannot be deleted.
 
System Data Area
The screen display is dark.
LS Area Addresses for the Direct Access Method
 
Transfer
The message [Has not passed Windows Logo testing] is displayed while installing the USB transfer cable driver.
  I can not transfer my project with a USB transfer cable.
  What's the [PASV] selection, available during an Ethernet Transfer?
  How can I check how much memory my project is using?
  How do I maintain an AGP from a remote location?
  I cannot transfer the screen data by using a Modem.
  How do I protect the project in my AGP from uploads?
  How do I transfer project files using a CF card or USB storage?
  Can I use the start up data created for a CF card on a USB storage device?
  Error Messages when Creating Memory Loader Start Up Data
  Transfer Errors
  My new AGP will not allow me to download my project with a USB memory stick.
 
 
Animation
  What is Animation?
  Models that support the Animation feature
  Supporting objects
  Show/hide objects
  Move objects to show changes in condition
  Rotate objects to show changes in condition
  Change object colors based on address values
  What are the base layer and the front layer?
  What is the Expert Mode?
  Restrictions on Animation
 
Pro-face Converter
  I want to use drawing data of Microsoft Visio with GP-Pro EX.
  Pro-face Converter Operating Environment
  How to install Pro-face Converter
  How to use Pro-face Converter
 
Selector List
  I want to create a switch to select features from a list.
  Restrictions on Selector List Part
 
Movie Settings
  How do I setup the FTP site?
  Which AGP models can display a video camera image and how do I set it up?
  What is the framerate when using the internal video input interface on the AGP?
  Is it possible to display both the image of the Internal Movie Player and the images of the VM Video Display Module at the same time?
  Is it possible to save images from a video camera?
  How do I Use the Event Recorder to Capture a Fault on Video?
  What is the quality of the video image and sound files?
  Considerations when connected to an FTP Server.
  Is it possible to convert the saved video image file (*.SDX) to a format which can be played on a PC?
  How do I play the movies which I have created?
  What is the Operating Environment of Movie Converter?
  I can not save the image from a video camera.
  How long can I record continuously?
  What kind of data format of the movie file can be converted by Movie Converter?
 
Pass Through
  Which PLCs support the Pass Through Function?
  Can I program a PLC through an AGP?
  I would like to use the pass through function. How do I set up?
Installing the Pass Through Function
  Operation Environment of Pass Through Configuration Tool
Uninstalling Pass Through Function
 
Fonts
 What Languages are supported?
 What is Stroke Font?
 Parts and features that support Image Font
 "What is ""Character Registration"" of the Image Font?"
 Characters on the [Text Display] are not displayed at all.
 Some characters in the Image Font are not displayed correctly on [Input Display] of Data Display.
 
Text Table
 I want to switch multiple languages on a Data Display in a project file.
 
Operation Log
 I want to add the division name and operator name in the operation log.
 Precautions for using the Append Value to Log feature
 
RPA feature
  What is the RPA feature?
  License for the RPA feature
  How to Setup VNC Server to Operate with RPA
  Required equipment to use the RPA feature
  Which AGP models support the RPA feature?
  How do I display and operate the contents of a computer screen on the AGP?
  RPA error messages.
  Using a USB mouse and/or a USB keyboard with the RPA feature.
  How many server computers can I connect?
  Calibrating the touchscreen
  Restrictions for the RPA feature
 
WinGP (For New WinGP Users)
  What is WinGP? What can I do with it?
 I want to use WinGP trial version.
  Which Pro-face IPC's support WinGP?
  Which device/PLC drivers are supported in WinGP?
 I want to monitor a PLC on a PC running WinGP.
  WinGP Installation Restrictions
  What are the differences between an IPC with WinGP and the AGP3000 Series?
  Comparison of IPC memory vs. AGP3000 memory when using WinGP
  What kinds of data can be saved in the backup memory? How is the data saved?
  WinGP Restrictions
  How can I transfer WinGP project files?
  Can I transfer the data by using a CF card or USB storage?
 
WinGP (WinGP does not perform properly.)
  Error Messages displayed with WinGP
 
WinGP (Operation)
  How do I exit WinGP?
  How do I start an application from WinGP?
 
WinGP (Create application)
  Retrieving WinGP information or operating WinGP from user applications.
 
USB
  How can I check the available space of USB Memory?
  USB Memory is not recognized.
  What can I do with the USB port?
  Precautions for using USB storage
  Can I use any USB storage?
 
GP-Viewer EX (Ver. 2.1 or later)
  What is GP-Viewer EX?
  GP-Viewer EX License
  Which display units support GP-Viewer EX?
  What environment is required to use GP-Viewer EX?
  Feature Comparison: GP-Viewer EX vs. AGP3000
  Displaying and operating data using GP-Viewer EX.
  Restricting access to GP-Viewer EX.
  Screen Mode of GP-Viewer EX (Synchronous Mode / Asynchronous Mode)
  The effects of security settings in GP-Pro EX when using GP-Viewer EX.
  How do I update the sampling data block graph?
  What is a GP-Viewer EX setup file?
  GP-Viewer EX Restrictions
 
Web Server (Ver. 2.1 or later)
  What is Web Server?
  Web Server License
  Which AGPs support Web Server?
  What environment is required to use Web Server?
  Viewing addresses and changing address values on Web Server
  Displaying alarm information on Web Server.
  Displaying alarm information as RSS Data in Web Server
  What is the recommended RSS reader software?
  Transfering files to a CF card (or USB storage) using Web Server.
  Restricting access to Web Server
  Web Server Restrictions
 
FTP Client
 I want to backup data on an external storage device using the FTP server.
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