>2010 > Aug.5

Important notice to our valued customers who use the Visibility Animation in GP-Pro EX of which parts are grouped.

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in the use of the screen editor software GP-Pro EX.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

In the screen editor software GP-Pro EX, if the Visibility Animation is configured with grouped parts, the switches which are set not to be displayed may react as a screen changes to another even when they are not displayed.

Applicable combination of products

Screen Editor Software “GP-Pro EX”:

How to check the version: [Help(H)] -> [About this program(A)]

Measures

The update module will be released in late August 2010. Until then, please separately set interlock addresses on the switches used in the Visibility Animation.
For how to set the interlock addresses, please refer to “GP-Pro EX Reference Manual”.

■GP-Pro EX Reference Manual: “10.7 Using Interlock to Prevent Malfunctions”

* The interlock addresses should be the same addresses as the bit addresses used in the Visibility Animation.

Inquiry

If you have any inquiry, please contact our sales office in your region.