Notice Important Notice

Important notice to customers who have updated Pro-Server EX to version 1.37 (Update)

Posted: May 13, 2019
Updated: June 26, 2019

Thank you very much for your continuous use of Pro-face products.
We confirmed the following symptom occurred when a GP series node (GP2000 series, GLC series, Factory Gateway) was specified on Pro-Server EX Ver. 1.37.000 (Model: PFXEXSDVV13).
We sincerely apologize for any inconvenience this may cause you.
Thank you for your understanding and cooperation.

Description of Issue

  1. When a project file with a GP series node specified is opened, a consistency error is displayed.
  2. The device addresses of the GP series node cannot be set in the symbol settings.

Products and Versions Affected

Use with the products below.

Data Management Software “Pro-Server EX”:
Product Model: PFXEXSDVV13
Target Version: Pro-Server EX Ver. 1.37.000
How to check the version: Select [Help(H)] → [Version Information(A)] to check the version.

Solutions

Download Pro-Server EX Ver. 1.37.100 and install it.



Note: If a GP series node has not been registered, this symptom will not appear.

Questions

If you have any questions, please contact Technical Support.